Question 1

How much does a setup cost?

Accepted Answer

The price depends on the type of instrument and its condition. Send photos and a description and you'll get a concrete estimate in 2–4 business days.

Question 2

How many days until my instrument is ready?

Accepted Answer

A setup is usually completed in 3–5 business days. Larger jobs (fretwork, structural repairs, finishing) take longer, you'll get a clear timeline with the quote.

Question 3

Can I ship the instrument by courier?

Accepted Answer

Yes, we accept instruments from all over Greece. We'll give you instructions for safe packing before you ship.

Question 4

Do you take on vintage and collectible instruments?

Accepted Answer

Yes, with particular care for preserving authenticity: reversible interventions and compatible materials wherever possible.

Question 5

Which strings should I choose?

Accepted Answer

It depends on the instrument, your style and the tuning you play. Tell us what you play and we'll make a recommendation and we'll dial in the setup for that specific set.

Question 6

Is the work guaranteed?

Accepted Answer

Yes, if something isn't right after delivery, we'll look at it again at no charge.

Question 7

Do you replace pickups or electronics?

Accepted Answer

Yes, we are replacing pickups, pots, switches, shielding and full rewiring, on electrics and basses.

Question 8

Do I need an appointment?

Accepted Answer

To drop off an instrument it's best to get in touch first by phone, so you don't have to wait.

Question 9

Does the 30% discount on the first service apply?

Accepted Answer

Yes, for new customers on their first service. Mention it when you get in touch.

Question 10

Do you repair other stringed instruments too?

Accepted Answer

Mainly guitars and basses, but we take on other stringed instruments case by case. Just ask us.

Frequently Asked Questions